Not all problems require me to have physical access to the machines, I can fix a lot of software issues via remote support, with the assistance of TeamViewer remote software, and I use this to support customers both locally & nationwide. It can also assist with pre-diagnosis of hardware issues, allowing me to minimise machine downtime for machines I do need to repair or upgrade.
Please note remote support sessions are charged at my usual rates.
Please download Teamviewer v15 here – For Big Sur (macOS 11) or later
To grant access for Mojave or newer please follow these instructions.
If you are running an older operating system then:
Catalina (10.15) – please download Teamviewer v15.47 here
Mojave – please download Teamviewer v15.42 here
El Capitan (10.11), Sierra (10.12) & High Sierra (10.13) – please download Teamviewer v14 here (this version will also support Mojave & Catalina)
Yosemite (10.10) – please download Teamviewer v13 here
Mavericks (10.9) or Mountain Lion (10.8) – please download TeamViewer v12 here
Lion (10.7) – please download TeamViewer v11 here
Download TeamViewer QS for windows
Also for regular support users, you can download Teamviewer Host here