Well, another successful purchase completed. This time a Mac Mini. Delivery was almost instant, and quality as per previous purchases (nothing like a returning customer). This time there were a few issues with setting up, issues that appear to be unique to the Mac Mini, but a phone call and a few e-mails and I was away.
As previously said, working with Jon is as easy as it gets, and to keep returning when in need of new kit is about as good a recommendation as you can give.
From first contact through to completion of business, Jon has been absolutely first class. Every question was answered fully and clearly. Communication, which was conducted via email, was excellent, helpful, friendly and prompt. Almost instantaneously on most occasions. Postage service used was next day!!
I have no hesitation in recommending Jon.
We were abroad when my wife’s emails stopped working because of some changes at our service providers. Jon had already been very helpful with our computer problems so we contacted him and he was brilliant. Sorted it out remotely and instructing us what to do via my email which was still working. Such a competent, helpful and nice person. Just what you need.
I used Jon many times to repair, update and sell my fleet of MacBook pros over the past few years. Always very impressed with his speed efficiency and reliability – can’t imagine ever going anywhere else.
Testimonial Clearly Jon knows his stuff re technology, computing, and in my case Mac/iMac computers. Jon’s ability to anyalyse my computer using remote viewing software saved either me a trip to Chesterfield, or him a trip out to the Edale Valley.
I’ll certainly use Jon again, as to many Windows computer specialists, Apple/Mac systems are a black art. Jon identified that the issue of my slowish iMac may be due to disc access time. So I’ll probably ask Jon to remove my old Fusion disc and replace it with a solid state disc.
Great service from Jon. Resurrected my son’s old MacBook Pro and it is now performing like new! We have lots of other Apple products and will be definitely using again. Thoroughly recommended.
The internal drive on my 27″ imac had been troublesome for some time and I had been running it off an external ssd, when the interanl drive started to be really noisy I decided to bite the bullet and contacted Jon. That was the best thing I could have done, fortunately I kept the original box, it went up to him on a thursday and was back with with me the following tuesday, now thats what I call most excellent service. If you have got mac problems Jon is the man you need to see.
Had an issue with my iMac being super slow. Spoke with Jon and within 2 mins he had diagnosed what the problem was (over the phone). He suggested a few options for resurrection and to fix the problem.
I dropped the iMac off Friday, explained I needed it back asap for work and it was done and ready for collection the following day. Super fast service, very accommodating and I will be using his services in the future and will recommend Bramley Computers to anyone with similar issues.
Apple Mac problems? Call Jon at Bramley Computers.
I call on John to save my life on numerous occasions even to the point that he can guess lost passwords
The 2015 iMac we’ve been using for a while started to grind a little. I contacted Jon for a recommendation and he swapped out the old spinning disk for a newer SSD. He provided exceptional service and a swift turnaround – the Mac was only out of my office 2 days, and returned as basically a brand new machine which will continue to be useful for another few years. Excellent service and highly recommended.
just to let you know that the postman came knocking this morning.
I am typing this using the wireless keyboard on my iPad.
Mrs B is now playing with the MBP after i’ve set it up, and the wireless mouse we can try later.
Mrs B prefers the old style trackpad with proper mouse button (doesn’t like the newer press on trackpad button)
It will more than do Mrs B’s needs and also any over seas travel like we just done for the wedding in vegas. Looks the job.
Thanks for the great service, updates etc.
I have just logged off and have the peace of mind that my computer has been left with the capacity to work more productively. The hour of time spent has ensured I have hours of productive efficient computer use. Being an Accountant running a busy practice from home I require a trusted service provider. I have found just that! My software and hardware is in safe and caring hands! I even know a little more IT Jargon- Geek!!!!
I’ve used Jon on a number of occasions for various iPhone and Macbook related problems. His turnaround time is fantastic (given my phone and laptop are key to what I do, is just what I need) and he always let’s me know exactly what is going on with perfect explanations. One of the best things is that he lays out the options for me to choose the right solution given my budget. I would recommend Jon (and have done to my friends) for any Apple related issues.
I’ve used Bramley Computers for repairs for years. I’ve tried other firms because they’re nearer, but I end up disappointed and then go back to Jon. Excellent service every time, and for things like replacing broken iPhone screens he’s faster than anyone else I’ve found. Highly recommended.
I bought a late 2015 27 5k IMac from Jon and what a great purchase it was.
Jon was most helpful when I emailed him with a few questions before I decided on what to buy and it was one of the best purchases I’ve made on hardware.
I shall definitely be returning to Jon’s website if and when I need anything else Apple related as I have total confidence in Jon both as an excellent Apple expert and very nice fellow
Jon at Bramley was recommended to me by a fellow motorcycle rider when my Mac threw a hissy fit. I sent my unit via Jons courier and in next to no time i had an update telling me what was happening. Not good news, but i did know why as Jon explained everything most concisely without getting ‘geeky’.Jon returned my HDD the next day and paid me an amount for the dead mac by Bacs.
Abit like organ donoring really. I’m happy that my Mac may help someone else with used parts or a case etc.
Top marks to Jon and Bramley
Today got my imac, great and had to get in touch with Jon had some I tunes problems, glad for the advice.
I contacted Jon when my husband spilled beer on our Macbook Air. He replied really quickly and was very honest about how much it was likely to cost to repair it. He took a look and gave me an estimate and in the end, it was more cost-efficient to buy a replacement. He sourced this for me at a great price and offered me part-exchange on my damaged laptop. Jon really went out of his way to be helpful and I couldn’t be happier with the new laptop and the service he gave. He took the pain out of losing the original laptop! I would recommend him to anyone.
As always you provided swift, expert and friendly service, this time reconfiguring and servicing an old mac and setting up a new one, all at modest cost. Thank you.
My 2013 iMac had been become very slow. I contacted Jon at Bramley Computers, who discussed an SSD upgrade with me in terms I could understand, as well as recommending acquiring an external hard drive back up, which I have done. Shipping and returning were very simple from my end and the result has been an iMac that feels quicker than when new. Excellent explanations and service for which I am very grateful. No hesitation in recommending.
I have absolutely no hesitation in very strongly recommending Jon’s services, both for Apple hardware and software.
From the moment of first contact by phone right through to my iMac arriving home, I felt that Jon could be trusted and whatever my Mac problem, he would solve it.
I was kept fully informed and given options and advice. Costs were very competitive.
I shall have no hesitation in using Jon’s excellent professional services again.
My Imac had been making an awful noise for quite a while, it sounded like the fan was on overdrive and it was getting red hot at the back.
I dropped it off with Jon on the Friday and by Saturday he’s diagnosed the problem. He had it fixed and I collected it within the week. Now I can use the computer in peace without it driving me crackers with the noise. It’s pretty much silent now!
Excellent service and will definitely use again and recommend.
I was already aware of Bramley Computers via Twitter and decided to contact Jon when the screen problems on my iMac became too regular to be acceptable. Jon diagnosed a graphics card problem very quickly and advised me on price options and timescales.
We also discussed upgrade feasibilities and I finally decided, based on Jon’s clear presentation of the various benefits and costs, that upgrading to a 256GB SSD with an external hard drive for data storage would be the best way to improve the overall usability of the machine.
Jon carried out the work quickly and professionally and at a very acceptable price level.
The performance of my 2008 24 inch iMac with the SSD is now absolutely stunning and, based on my experience, I could not recommend an SSD upgrade more highly.
Thanks for a great experience Jon and I will certainly be recommending your services to others in the future.
My 3rd dealing with Jon and the 3rd iMac HDD to SSD upgrade ( different machines) Impeccable work as always. Very happy with the results. His communication, knowledge and skills are why I chose to drive my iMac to him as he is the only person I trust to upgrade / repair my Mac’s. He even arranged to get my box shipped out to him to return the iMac. Highly recommended. 10/10 Great job Jon : – )
Jon has been very helpful. Not quoting jargon to confuse and seems to be very knowledgeable on the Apple goods. Our server had not been set up right and was causing problems on our network, computers not seeing each other or not being able to share files, Jon came around and sorted it all out for a reasonable price and very efficiently. We are very happy with his work and customer friendly service.
Ordered an Apple Magic Mouse from Bramley Computers. Great packaging, delivered promptly and a great price. Will use again and recommend.
I have used Jon from Bramley Computers on a number of occasions, sometimes for advice, other times for hardware purchases and sales.
Jon, continues to be as professional and helpful as you could wish for, and I recommend him wholeheartedly. He will always deliver within quoted timescales, and the equipment is always as described. he does go the extra mile and the support, especially for pre-owned equipment is second to none.
Thank you again.
I managed to brick my 2018 Macmini and neither my efforts or a local dealer were successful. Jon sorted it very promptly and at a very fair price. If you have a problem with an Apple device – save time and money and send it to Bramley Computers. Absolutely first class service.
Thanks Jon for the great service and the new to me Macbook.
That’s going to make my bags lighter when travelling.
Outstanding levels of service and communication. Revived my Mac from a near-death experience and gave it a new lease of life. Exceptional value for money and highly recommended.
Jon repaired my MacBook quickly and efficiently. Despite having trouble obtaining parts Jon kept me informed at all times and the computer was returned to me within a week. Highly recommended.
Contacted Bramley in order to get rid of my old iPhone. Not only did they quote a very competitive price (matching all of the larger phone buyer services) but the communication, transaction and payment was all swift and easy. Many thanks!
Jon has helped me 3 times now and I could not have asked for more friendly or efficient service, or at more reasonable cost. And the relief at not having to trail out to Meadowhall (however good the Apple folk are individually it’s always too hectic there) is extremely welcome!
I am very pleased with the speed the installation of the SSD drive has made. I have completed multi-tasking projects with MS Office and Adobe, the difference is so so much better.
I’d like to thank you for the excellent service you have provided. Having an update on a regular basis was really reassuring and very helpful. From initial contact to the delivery back of Mac your service has been prompt and professional and I will certainly recommend you to my friends and colleagues.
We are very grateful for having Jon to help with our computer problems. He is always prompt on the job and certainly knows what needs to be done and for a very reasonable fee. Do not think we would continue to use Apple products if we did not have his help.
Fabulous service from Jon. iPhone was in great condition and delivered to my local place of work. One very happy daughter with an iPhone that has a screen which isn’t predominantly cracks and held together with goodwill 😁
Jon repaired my iMac quickly and cheaply, fitting a new hard-drive and migrating all the information over for me. It’s come back working better and faster than ever. Thanks Jon!
If you need anything Apple – Jon is your man! He is second to none in terms of knowledge, service, quality, customer service, everything. I really can’t recommend him highly enough. He makes sure you get what you need and want (not just what he wants to sell) at a price that is more than fair. And when it comes to logistics of either sending products to him or receiving them, I’ve never dealt with a better company yet. What can I say – he is one in a million, a top man and you should never fail to get in touch with him if you have a problem or need for anything technological (especially Apple).
Please do, otherwise I will keep on buying all of his stock myself! Help me, I’m addicted to Bramley!
I have also posted back to Mac newsgroup
about the excellent service I received ‘Re-Cycling’ a 5 year old Mac Mini2,1 via Bramley Computers super efficient s ervice, I will certainly be delighted to deal with you again!
The RAM was increased and an SSD drive was installed in my Mac Mini. Because I live far away from his area, it meant sending it to him and having it returned by courier. As it is my main business computer, I couldn’t afford to be without it for long.
Jon went to the trouble of fitting the work in with my business time schedule and providing a very fast turn-around time. The service, including keeping me informed of progress, was excellent and very professional. I’d certainly use Bramley Computers again.
When it comes to Apple, Jon is the man. He’s our first port of call for sales, service and advice. His word is the law!
Highly recommended. Thanks Jon.
I was thoroughly impressed with both Jon’s quality of work and service. The LCD of my MacBook Pro cracked, while the glass was intact. Many companies offer to fix problems like this, but they all invariably gave me excuses for charging extra fees, mostly due to the difficulty of replacing an LCD without breaking the glass itself. Jon was not only able to do this with skill, but he was honest and prompt in his dealings with me and I ultimately felt very comfortable shipping my most important work equipment to him! In addition, his fees were significantly better than the rest. My computer came back fixed perfectly and in excellent shape. Thank you Jon for being a quality guy in a field where that seems to be rare!
Full marks to Bramley Computers for repairing my iPhone so quickly. Posted to them on Thursday, it arrived back this morning (Saturday) fully repaired.
I’ve used Bramley before for Apple repairs and upgrades to my desk and laptops and can heartily recommend them for all your Mac needs.
Seriously, if you’ve got a Mac problem, you’d be daft to go anywhere else.
There are few people in this world that you can completely rely upon for help, advise and amazing service without charging a fortune, but Jon is one of those people. Known now as “Cein’s Mac Man” I know that he will always be there for me if I have any Mac problems (and more actually). The quick and efficient service is second to none, AND he is a really nice guy to boot. Thank you so much for all of your support.
With an iMac running painfully slowly and making a noise on start up that on one wants to hear from their computer I contacted Jon at Bramley Computers. I had only just got home from dropping it off when I received a full diagnostic report on my machine (it was as bad as it gets) with options and recommendations for putting it right. I took Jon’s advice and had my computer back within a week, not only repaired but upgraded and positively flying. Jon kept me updated on progress throughout and was an absolute pleasure to deal with. I had a couple of software glitches on it’s return wich he resolved quickly and remotely, so I didn’t need to take my machine back in. I can’t recommend this friendly, knowledgeable and efficient guy enough – I wouldn’t go anywhere else for Apple repairs.
I am very pleased with the help I get from Jon at Bramley Computers. I would certainly recommend Jon for anything Apple related
Jon is a wizard! Whatever the problem he gets back to you really quickly and always sorts it no worries.
I am a bit of a technology dodo but Jon has the patience of a saint and his cheerful manner and obvious expertise is very reassuring.I wouldn’t use anyone else and recommend him 100%
Brilliant service…….Thank you!
Testimonial *Reading the contents of testimonials folks have left comes as no surprise. Jon never fails to help. After apologising for not being able to get to us that instant he turns on his laptop, remote connects with my Mac and sorts the problem from his current location (no doubt with his cat trying to help out). Friendly, efficient and with none of the jargon that serves to confuse us mere mortals of the lesser computer savvy world and somehow makes you understand what your Mac is playing about at! Thanks Jon, you’re a star 🙂
Jon gave me a truly excellent service when I was forced to Migrate my e-mail account to a new Host. This move was very frightening for me as we are so dependent on e-mails per se and because they are so often our User Name. He is extremely technically knowledgeable, very efficient on using Teamviewer, fitted in so helpfully with my timings and mastered several challenges along the way with my Desktop, Laptop and Mobile all having to be set up afresh. I cannot recommend him highly enough and am happy to confirm this directly with any inquirer.
Jon was asked to keep an eye out for a cheap iMac for me.
I was contacted last week with an offer of the perfect machine. It was shipped to the Isle of Man without incurring any additional expenses and I got a very clean 2Ghz iMac with 3GB at under what I thought I would have to pay.
It complete in its box with the manuals and the original installation disks. Booted it up and its ready to go.
Communication throughout was perfect, and the order was tracked from the off.
As with others here, I have no hesitation in recommending Jon and Bramley Computers and Ill certainly be using him again.
As with past problems over the years Jon was able swiftly and cheerfully to put right what was wrong with minimum fuss and maximum Mac expertise.
Helpful, friendly service from someone who really knows his Apple stuff. Really quick turnaround and great communications. Can’t speak highly enough of Jon and Bramley Computers.
Cannot recommend highly enough. Very professional and efficient service. Great communication throughout transaction. Have recommended to family and friends who have also had a very good experience.
Just thought I’d let you know that I’m hugely delighted with my new (pre-owned) 2008 Mac Mini. Your knowledge and expertise were invaluable in getting me a Mac Mini screamer and fitting it with 8 gigs RAM and a second, high speed, hard drive. It runs all my virtual organs with delightful ease, as I have told everyone on the Hauptwerk forum. I’ll certainly be back for some of your quick, efficient service once the funds have recovered. Most highly recommended. Many thanks.
I recently used Bramley Computers to upgrade my 4-year-old MacBook from 160GB to 750GB. Also, RAM memory was upgraded from 2GB to 4GB. The transaction was swift, with excellent communication throughout. I am delighted with the service and the performance of my MacBook.
Thank you, Bramley Computers.
I am very, very pleased, and I will not hesitate to use your company again.
I had a 27″ iMac with a faulty internal drive. Jon was really communicative and open to discussion about the repair and what options were available. Quoted a good price and received excellent service and parts. Repair was finished quickly and updated throughout. Would recommend and will look at using again should I need any further repairs.
We had been battling to find someone with serious knowledge and expertise on Macs. But since finding Bramley computers through a Google search we have not looked back. Other IT companies purport to knowing Macs, but we have found Bramley to be heads above any other company we’ve worked with. I can’t recommend Bramley highly enough, for super-intelligent understanding of Macs, personalised service and high level of professionalism. We’re very happy customers!!!!
I’ve dealt with Jon for a number of problems – as well as a computer purchase – and he has always dealt with me professionally and quickly; that his prices are very reasonable is a bonus!
He has always gone the extra mile for me and when you rely on your computer to earn a living, as I do, the quality of his service means the difference between letting my clients down or maintaining business as usual. Thanks to him I have never had to let a client down because my computer has broken (or, as is sometimes the case, I’ve done something silly to it and it is sulking…)
I would never consider going anywhere else for any Mac purchases, repairs, upgrades, or advice.
I’m a professional car photographer and Apple has been a major part of my life for the past 20 years. I was recommended to contact Jon through some Twitter friends and spoke to him about upgrading my Macbookpro’s conventional hard drive to a 512GB SSD. I decided to diary the upgrade in at a later stage when work allowed.
However few weeks later my iMac decided to die leaving me in a complete panic so not only did he advise me on all the possible options for the iMac, he arranged collection, carried out the Macbook SSD upgrade and diagnosed the iMac issue in a matter of days. At all points he kept me informed of the options and costs and did it all in super quick time. When you have a major problem with your work mac, it’s not an exaggeration to say it’s like a member of your family falling ill. At times like these, having someone to inform, help and repair is a real life saver.
I can’t recommend Bramley Computers enough.
Jon was quick to respond to my call for help and came out really quickly.He was on time, friendly,efficient and really helpful …He set up a new computer transferring loads of material with ease….So,great service! He knew his stuff and was able to relay it clearly .He even came out of his local area ,going the extra mile ..literally and he was not over priced .I would definately use him again and am happy wholeheartedly to recommend him for all things Apple.
I am never ceased to be amazed at the quality of service from Bramley Computers. If your Mac ever needs a repair or an upgrade don’t hesitate to contact them. Exceptional service from a very competent, honest and trustworthy company.
Very pleased to have found Bramley Computers. Their communications and helpful manner lead me recommend them to many people. You won’t be disappointed.